Why Work for GCBB?
- 20-30 days PTO, with the ability to rollover or get paid for 5 days, plus 11 Federal holidays
- Employee Assistance Program
- Life and AD&D Insurance n Short- and Long-Term Disability Insurance n Employees will be eligible for stock options. Stock options have 10 year life, vest in 3 years and if you reach 10 years of service or age 65 and leave the bank, the options expire at end of 10 year life
- GCBB pays 100% Health, Vision, and Dental for colleagues
- 401K - 4% match in 2023, 5% match in 2024; 6% in 2025
- Focus on helping colleagues reach personal dreams and goals through Dream Manager
- Monthly coaching for team to help colleagues become successful
- Profit sharing & defined incentive plan for all colleagues
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
See below for current job opportunities
Branch Operations Specialist
Job description
Manage client inquiries and complaints in a professional and efficient manner. Maintain client relations records and update client information, as needed. Reconcile and balance teller cash, vault, ATM, and TCR drawers. Primary contact for managing branch operations duties such as review reports, callback, certifications, etc. Answer client inquiries, make appropriate financial solutions and recommendations and assist with problem resolution. The Branch Operations Specialist may also provide support to the Deposit Operations Manager by completing back office operational tasks and other duties assigned, after coordination with the Branch Manager.
Manage client inquiries and complaints in a professional and efficient manner. Maintain client relations records and update client information, as needed. Reconcile and balance teller cash, vault, ATM, and TCR drawers. Primary contact for managing branch operations duties such as review reports, callback, certifications, etc. Answer client inquiries, make appropriate financial solutions and recommendations and assist with problem resolution. The Branch Operations Specialist may also provide support to the Deposit Operations Manager by completing back office operational tasks and other duties assigned, after coordination with the Branch Manager.
The candidate’s success will depend on his or her ability to work independently, process information accurately and efficiently while delivering exceptional client experience. Maintaining a professional image in appearance and communication is expected. The Branch Operations Specialist is required to follow and uphold Bank security procedures and assure compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations. Assists in assurance of satisfactory internal and external audit and exam results.