Protecting Yourself Online
Your security is our top priority. As more banking services move online, it's more important than ever to take steps to protect your personal and financial information. Follow these essential tips to stay safe and secure when banking online.
1. Use Strong, Unique Passwords
Create passwords that are hard to guess. A strong password:
- Is at least 12 characters long
- Includes a mix of letters, numbers, and symbols
- Is different for every account
Consider using a reputable password manager to keep track of your passwords securely.
2. Enable Two-Factor Authentication (2FA)
Always enable 2FA when available. It adds an extra layer of security by requiring a second form of verification—such as a text message or authentication app—when logging in.
3. Watch Out for Phishing Scams
Be cautious of emails, texts, or calls asking for personal or financial information. We will never ask for your password or full account number via email or text. If you're unsure, contact us directly through our official website or phone number.
Tips:
- Don’t click on suspicious links or attachments.
- Verify the sender’s email address or phone number.
- Look for grammatical errors and urgent language that pressure you to act quickly.
4. Keep Your Devices Updated
Install the latest software updates and security patches on your phone, tablet, and computer. These updates help fix vulnerabilities that cybercriminals can exploit.
5. Use Secure Wi-Fi Connections
Avoid accessing your bank account over public Wi-Fi. If necessary, use a virtual private network (VPN) to encrypt your connection.
6. Monitor Your Accounts Regularly
Review your transactions frequently to catch unauthorized activity early. Set up account alerts so you're notified of suspicious or large transactions.
7. Protect Your Devices
Use antivirus and anti-malware software on all devices you use for online banking. Enable device encryption and lock screens with passwords or biometric authentication.
8. Only Use Official Banking Apps and Websites
Download banking apps only from trusted sources like the Apple App Store or Google Play. Always ensure you're visiting our official website—look for the padlock icon in the browser and "https://" in the address bar.